September 20, 2021

Aetna, Hospitals & Doctors

Dear Brokers:

We want to make you aware of a development about the status of negotiations between Aetna and Cox Health Care. Aetna recently notified us they will terminate the HMO contracts with the following locations and affiliated providers effective December 31, 2021:

  • CoxHealth Center Branson West Hospital
  • Cox Barton County Hospital

The PPO plans will remain in network with the above Hospitals. They will continue to negotiate with Cox for future mutual agreements. Please know they are working on pulling reports for all members who are in the HMO plan and have a PCP tied to Cox Health Care. Once they have these, Aetna will forward to the agent of record.

These changes are a slight bump in the road but should not make AEP any less of a Success. I believe Aetna is still strong and with your help we can remain this way. If you have any questions please do not hesitate to reach out.